Support/Contact
Before Contacting Us
Please take a look before making an inquiry.
Inquiries
Phone/Fax/Email
Inquiry Form
- *For product selection requests, please refer to “Request selection by staff members."
Support
At the Time of Purchase
During Start-Up
Usage Navigation
Easily check the how to easily use data setting watching the video.
Technical Support Tools
A design support tool that allows easily unit conversions, calculation of operating patterns, and calculation of electronic gears.
Combining and connecting with other manufacturers' products
Information on the combination and connection of Oriental Motor’s products with other companies' products such as PLCs, touch screens and PCs.
After Installation
Inspection and Repair
In the unlikely event of a failure or other issue with a product you have purchased, we will be happy to Inspect and Repair.
Field Service
If the issue cannot be resolved over the phone, including issues with wiring or settings, operation checks, motor selection, we will provide advice on how to solve the problem by visiting the customer's business.